蘇黎世金融保險集團 – 全球的保險公司
Zurich Financial Services
蘇黎世金融保險集團 – 全球的保險公司
蘇黎世金融保險集團創立於西元1872年，是全球領先並提供多險種的保險公司，在北美洲、歐洲、拉丁美洲、亞太及中東等地區設有全球服務據點，為個人、大中小型企業以及跨國公司提供各種財產保險和人身保險產品及服務。總部設於瑞士蘇黎世，現有員工人數約6萬人，服務範圍超過170個國家的客戶。蘇黎世金融服務公司(ZURN) 在瑞士證券交易所(SIX Swiss Exchange)上市，具有在OTCQX場外交易的一級美國存託憑證計劃 (ZFSVY)。
蘇黎世金融保險集團在瑞士是首家提供全球保險專案的保險公司，並且在西元1912年成為美國的首家歐洲保險公司，過去數年，蘇黎世已將觸角遍及全球各地。
蘇黎世致力於選定的產險及壽險市場成為領先全球保險集團的目標，並為股東爭取最大權益。此外，我們將與客戶及經紀代理公司持續建立穩固關係並為員工提供獎勵機會。
全球能力
全球完善的服務據點使得我們得以服務全球超過170個國家的客戶。
Zurich – the global insurer
Zurich Financial Services Group (Zurich) is a leading multi-line insurance provider with a global network of subsidiaries and offices in Europe, North America, Latin America, Asia-Pacific and the Middle East as well as other markets. It offers a wide range of general insurance and life insurance products and services for individuals, small businesses, mid-sized and large companies as well as multinational corporations. Zurich employs about 60,000 people serving customers in more than 170 countries. Founded in 1872, the Group is headquartered in Zurich, Switzerland. Zurich Financial Services Ltd (ZURN) is listed on the SIX Swiss Exchange and has a level I American Depositary Receipt program (ZFSVY) which is traded over-the-counter on OTCQX.
We were the first insurer in Switzerland to offer global insurance programs, and in 1912 we became the first European insurer in the United States. In the many years since Zurich's foundation, we have grown and expanded to the point that we are now able to provide our services to people all over the world.
We aspire to become the leading global insurance group in our chosen General Insurance and Life Insurance markets, consistently delivering top-tier results for our shareholders. In addition, we will create strong relationships with customers, agents and brokers and rewarding opportunities for employees.
Global capabilities
The active management of our established international network allows us to serve global customers in more than 170 countries.
集團遠景與使命
- 本集團期許「成為世界第一流的金融保險集團」。
- 本集團的使命是「為顧客提供世界級的財務保障與投資理財的解決方案」。
Our Vision and Mission
- To be the world's number one provider of financial protection and wealth accumulation.
- To provide our customers with world-class solutions for their fiscal security needs and investment requirements.
我們的基本價值觀
我們從事的任何行動或業務目標，必須符合我們的基本價值觀。作為《蘇黎世核心價值》的基礎，我們的基本價值觀可以促進我們與所有股東間的相互信任，幫助我們達到或超過他們的期望。
- 誠信正直
我們公正實地對待每個人。
我們遵守所有適用法律、規章和內部政策。
- 以客為本
我們做一切事情時都要心有客戶。
我們利用全球資源，將我們的洞察力轉化為可付諸于客戶服務的創意。
- 可持續價值創造
我們為我們的客戶、股東、我們員工和社會創造價值。
我們保持一種精確、穩定和可靠的文化，以培養對我們現在和將來的信心和信任。
通過積極應對環境、社會和治理問題，我們保持高標準的企業責任。
我們關注的重點不是短期收益而是長期成功。
我們希望能夠靈活並順利地應對各種變化。
- 追求卓越
我們追求最佳質量、持續改善和全新的解決方案。
為了獲得公正、多樣性、信任及相互尊重。我們要檢驗所做之事以及所用的方式。
我們在關鍵時刻履行對客戶的承諾。
- 團隊合作
團隊合作的工作方式是我們最好的寫照，我們都是蘇黎世人。
我們公開、公平地分享和交流。
我們重視多樣化、富有才能的員工，並支持他們發揮全部潛能。
Our basic values
Any action or business goal we pursue must be consistent with our basic values. These values are delivered from "Zurich Basics", the foundation for our international insurance group. In following these fundamental principles, we commit to fostering mutual trust with our stakeholders and meeting as well as exceeding all of their expectations.
- Integrity
We treat everyone in a fair and honest manner.
We comply with all applicable laws, regulations and internal policies.
- Customer centricity
We put our customers at the heart of all we do.
We utilize our global scale to turn insights and observations into useful ideas that we put to work for our customers.
- Sustainable value creation
We create and sustain value for our customers, our shareholders, our people and society.
We maintain a culture of precision, stability and reliability that instills confidence and trust in our commitment to deliver when it matters – now and in the future. Our basic values
We maintain a high standard of corporate responsibility by proactively addressing environmental, social and governance issues.
We focus on long-term success over shortterm gains. We aspire to be agile and to manage change smoothly along the way.
- Excellence
We aim for the highest quality and strive for continuous improvement in all that we do. We find new ways of solving problems.
- Teamwork
We work together as one team… One Zurich.
We share and communicate openly and fairly. We value our diverse, talented workforce; and support them so that they can contribute to their full potential.
